Curriculum Vitae
Professional Experience
IT Analyst
ExxonMobil, Hungary
January 2022 – August 2024
- Provide Level 2 support for IT systems, addressing user issues and resolving complex technical problems.
- Collaborate with teams to improve system performance and manage system settings for third-party applications.
- Engage in IT projects using Agile methodologies and provide knowledge transfer to teams.
Network and Computer System Engineer
National Institute for Environment and Development
September 2017 – August 2021
- Designed and managed network systems and provided Tier 1 & Tier 2 technical support.
- Enhanced IT infrastructure through Agile-managed projects and implemented security protocols.
IT Consultant
Development Pioneers Company for Consultations
January 2014 – May 2017
- Advised clients on IT solutions and conducted risk assessments of their systems.
- Provided training and capacity building for client staff, enhancing IT system operations.
Education
- Master of Science in Business Informatics Engineering
Corvinus University of Budapest - Bachelor of Science in Computer System Engineering
Al-Azhar University
Technical Skills
- IT Infrastructure: IT Troubleshooting, DNS, CRM, Network/Server Infrastructure
- Software Development: C/C#, SQL, ASP.NET, Java, Python, Oracle
- Project Management: Project Coordination, Agile Methodologies
- Data Management: Data Mining, Power BI, Advanced Excel
- Soft Skills: Communication, Problem Solving, Research, Analytics